Terms of service
INKASE Terms of Service
Overview
This website is operated by INKASE. Throughout the site, the terms “we”, “us” and “our” refer to INKASE.
By visiting our website and/or purchasing something from us, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
Nothing in these terms affects your statutory rights as a consumer.
Products
We aim to display our phone cases and designs as accurately as possible. Colours and appearance may vary slightly depending on your device, screen settings and the printing process.
Please check that you have selected the correct phone model before placing your order.
Our products are produced using a print-on-demand fulfilment process. Production begins after an order is placed.
Orders
When you place an order, you are making an offer to purchase the products in your order.
We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there is an obvious pricing or product information error, payment cannot be authorised, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been taken, we will refund the relevant amount.
Prices and payment
Prices displayed on our website are shown in pounds sterling (GBP) for UK customers unless otherwise stated.
Any applicable delivery charges will be shown during checkout before you complete your purchase.
Payment must be successfully authorised before an order can be processed.
Production and delivery
INKASE products may be produced and fulfilled by third-party production and delivery partners on our behalf.
Estimated production and delivery times shown on our website are estimates unless we expressly agree otherwise. We will provide delivery information during the ordering process and comply with applicable consumer law regarding delivery.
Please ensure that your delivery information is accurate when placing your order. If you notice an error, contact us as soon as possible.
Returns, cancellations and refunds
Your cancellation, return and refund rights are explained in our Return & Refund Policy.
Nothing in these Terms of Service or our Return & Refund Policy limits any rights you have under applicable consumer law.
Faulty or incorrect products
Products supplied by INKASE must meet the standards required by applicable consumer law, including being as described, of satisfactory quality and fit for purpose where applicable.
If you receive a damaged, faulty, incorrectly printed or incorrect product, please contact us using the contact details provided on our website.
Personalised products
We may offer personalised or custom-made products in the future. Where different cancellation rights apply to a product made to your individual specifications or clearly personalised for you, this will be made clear before you place your order.
Intellectual property
Unless otherwise stated, the INKASE name, branding, website content, graphics and original product designs displayed on this website are owned by or licensed to INKASE and are protected by applicable intellectual property laws.
You may not reproduce, distribute, sell or commercially exploit our protected content without permission.
Acceptable use
You must not misuse our website, attempt to interfere with its security or operation, introduce malicious software, or use the website for unlawful purposes.
Third-party services
We may use third-party services to operate our store, process payments, manufacture products, fulfil orders and provide delivery services.
Use of these services does not reduce the consumer rights you have when purchasing from INKASE.
Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under UK consumer law.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from circumstances outside our reasonable control, subject always to your statutory rights.
Privacy
Our collection and use of personal information is explained in our Privacy Policy.
Changes to these terms
We may update these Terms of Service from time to time. The terms applying to an order will be those in effect when that order was placed, unless a change is required by law.
Governing law
These terms are governed by applicable UK law. Nothing in this section deprives you of any mandatory consumer protections or rights you have to bring proceedings in the courts available to you under applicable law.
Contact
Questions about these Terms of Service can be sent to INKASE using the contact information provided on our website.